Cap Metro talks about service during SXSW - | KTBC Fox 7 | News, Weather, Sports

Cap Metro talks about service during SXSW

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Capital Metro says it was a busy South by Southwest for the agency, which offered more service at the festival than ever before.

Cap Metro spokeswoman Francine Pares says throughout the festival, Metrorail ran past midnight every night including about 1 a.m. on Fridays and 2 a.m. on Saturdays.

The agency also had extra night owl buses until 3 a.m., as well as the new MetroRapid bus running until midnight.

There were some signs of growing pains, though as it seemed many people wanted to take advantage of the public transportation options.

"We had some overcrowding on the trains, especially late at night, returning from downtown back up north. We responded to that by adding an extra train into the service, so we actually had 5 trains running. We also provided some extra overflow buses," Pares said.

Pares says in addition to the high ridership about 10,000 people downloaded Cap Metro's free app and about 5,000 people used the app to buy tickets.

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