Travelers face flight delays as storm crosses country - MyFoxAustin.com | KTBC Fox 7 | News, Weather, Sports

Travelers face flight delays as storm crosses country

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With the bad weather east of us some holiday travelers are spending their holiday stuck in an airport.

Arrivals, departures and connections- It's a mad house at the Austin-Bergstrom International Airport.

"I couldn't check in online because I have a dog...and me," said Susan Inglis, a holiday traveler.

She is traveling to Minnesota with her son, Spencer, their dog Penny and her niece, plus one more dog.

"I don't think there's going to be a problem," Inglis said.

Her holiday spirits remain high, despite 1,400 plus flights around the U.S. being canceled because of a winter storm pounding the nation's midsection.

"I was a little bit worried about the wind," admitted Inglis. "We almost missed our connection coming here."

Weather delays in Dallas, New York and Chicago create a domino effect on ABIA flights.

Inglis said, "I wanna be in priority access 'cause the line is five people as opposed to 100 people."

Susan and the thousands of other travelers are at the mercy of Mother Nature.

"I have my phone, which is all the information that I have and then I have my niece's phone too to check her as well," she said.

Finally, it's the moment of truth.

"It's been delayed," announced Inglis.

Her niece's flight gets pushed back too.

She said to her niece, "You're gonna miss your connection."

ABIA sees close to 300 flights a day.

Susan and Spencer are hoping to catch one to take them back home.

If you miss a connecting flight, there are some tricks you can use; buy a 1 day pass to your airline's lounge--lines are much shorter and they're known to be staffed with some of the friendliest ticket agents who are able to find empty seats where nobody else can.

If you're unhappy with your rebooked flight, get in line to speak to a customer service rep, but also try calling the airline directly, contacting them on their website or even tweeting for help.

A day pass typically costs about $50.

To track flights click here.

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