Residents at a north Austin apartment complex are bracing for some cold nights as the cool weather rolls in and the gas at their homes remains off.
Gas services were turned off at the Austin Commons apartments more than a week ago, according to residents, after a gas leak was discovered on the property. Tenants have been without hot water, the ability to cook, and no heat ever since.
With temperatures taking a big drop overnight, dozens of people who live at the complex picked up portable heaters at the leasing office Monday morning so they can stay warm as a predicted freeze cools off the Central Texas region. While repairs are being made to restore gas to the Austin Commons apartments, residents say the issue should have been resolved much earlier.
"If they get more than one company out here they could get this done a lot quicker," said Michael Lewis, resident of the Austin Commons apartment complex.
One thousand Austin Energy customers overnight as well after some power lines were hit by tree branches. Crews are currently working on the repairs.
Austin Water wants to remind residents to protect their property from frozen or broken water pipes when the temperatures drop Monday night.
Before the freeze residents are advised to wrap all exposed pipes outside and in unheated areas of the home. Hoses should be removed from outside faucets and vents around the foundation of the home should be covered.
If temperatures drop below 28 degrees for 4 hours or more people are advised to drip faucets and open cabinet doors under sinks adjacent to outside walls.
For more cold weather tips from Austin Water visit www.austintexas.gov/department/water