What remains of the boardwalk in Rockaway Park, New York. (Nov. 5, 2012)
MYFOXNY.COM -
As superstorm Sandy hit the New York City region, calls to the 911 system increased but some of the operators did nothing to help those in need, reported the NY Post.
Diane Hudson, 45, of Rockaway Park told the paper on Monday she tried desperately to get her 72-year-old neighbor who suffered from Cerebral Palsy assistance getting out of his home as flood waters approached.
David Gotthelf drowned in his home.
Hudson tells the paper she also called 311- the city's information line- after a 911 operator told her they couldn't help "because it's not a medical emergency."
In another call to 911, an operator reportedly told Hudson that Gotthelf was "in our system, but right now, (your) best option for help is calling 311."
Some of the other complaints about the emergency calls include feuding dispatchers from the police, fire and ambulance services. Also, 911 calls rang over and over again unanswered.
The Post spoke with NYPD spokesman Paul Browne who defended the calls saying "callers hung up and redialed... putting callers back at the bottom of the queue" and many "still used 911 for non-life-threatening" situations.
Click HERE for complete superstorm Sandy coverage.
Friday, May 24 2013 4:02 PM EDT2013-05-24 20:02:22 GMT
WCS photo
Coney Island's famed New York Aquarium, devastated by Superstorm Sandy, will partially reopen Saturday, May 25, 2013. The Wildlife Conservation Society on Friday showed members of the media parts of
Coney Island's famed New York Aquarium, devastated by Superstorm Sandy, will partially reopen Saturday, May 25, 2013. The Wildlife Conservation Society on Friday showed members of the media parts of
Friday, May 24 2013 11:12 AM EDT2013-05-24 15:12:21 GMT
AP photo
President Barack Obama plans to give the Jersey Shore a boost with a post-Memorial Day visit to showcase recovery efforts in the aftermath of Superstorm Sandy.
President Barack Obama plans to give the Jersey Shore a boost with a post-Memorial Day visit to showcase recovery efforts in the aftermath of Superstorm Sandy.
Wednesday, May 22 2013 12:55 PM EDT2013-05-22 16:55:01 GMT
Jersey shore town is celebrating a milestone as it rebuilds from Superstorm Sandy. Belmar officials will reopen their 1.3-mile boardwalk that was destroyed by the October storm.
Jersey shore town is celebrating a milestone as it rebuilds from Superstorm Sandy. Belmar officials will reopen their 1.3-mile boardwalk that was destroyed by the October storm.
Monday, May 20 2013 7:05 PM EDT2013-05-20 23:05:15 GMT
A private country club opened its golf course to the public for a charity tournament to raise money for Superstorm Sandy relief. The Westlake Golf and Country Club in Jackson hosted the event on May 13,
A private country club opened its golf course to the public for a charity tournament to raise money for Superstorm Sandy relief. The Westlake Golf and Country Club in Jackson hosted the event on May 13,