Closed Captioning Complaints

Closed Captioning Complaints

Listed below is the contact information and procedures for addressing closed captioning complaints.

For immediate KTBC Austin closed captioning complaints the contact info is:

Telephone: 512-495-7709

Fax: 512-494-2044

Email: operations@fox7.com

This is the contact information for viewers who are watching and experience a closed captioning problem. They may immediately contact the station, for example, when while they are watching and the captions suddenly disappear or become garbled. These immediate complaints will go to master control.

For written KTBC Austin closed captioning complaints the contact info is:

Captioning Contact: Holly Breaux

Title: Program Director

Telephone: 512-495-7782

Fax: 512-495-7091

Mail Address: KTBC-TV
119 E. 10th Street
Austin, TX 78701

Email: holly.breaux@foxtv.com

This contact information is for written closed captioning complaints not raising the immediate concerns indicated above.