Frequently Asked Questions

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Got a question? Need an answer? Check out this list of the most frequently-asked questions here at KTBC FOX 7. If this page doesn't help, send us an email at news@fox7.com. Thanks for watching FOX 7!

How can I get a copy of a news story?
KTBC FOX 7 does not sell or give away its news videotape. If you'd like to purchase a copy of a recent news story seen on FOX 7 News, you can contact a local Austin company called Teleclips.

Teleclips
(512) 851-8800

KTBC FOX 7 is not affiliated with Teleclips. We are not responsible for the products and services they claim to provide, and we do not receive any compensation from them for listing their names on this site. We're providing their names here only as a courtesy to our viewers.

I missed my favorite show. How can I get a copy?

Neither KTBC FOX 7 nor the FOX network can provide or sell videos of any shows, specials or movies that air on FOX 7, unless a special telephone number is announced at the end of the show.

Our recommendation to you is to ask co-workers, friends, family and neighbors, to see if one of them taped the show you're looking for.

Can I buy merchandise from my favorite FOX show?

The latest FOX Prime and FOX Sports merchandise can be purchased online at the FOX Store at www.fox.com.

Where do I send general correspondence to the station?

KTBC FOX 7 is located at the corner of Tenth and Brazos streets in downtown Austin.

Send correspondence to:

KTBC TV FOX 7

119 East 10th St.

Austin, TX 78701

Main phone number: (512) 476-7777

News Hotline: (512) 472-0988
Weather Line: (512) 476-7744
Community Affairs: (512) 495-7738
Human Resources: (512) 495-7024
Programming: (512) 495-7782